Archives FAQs

Can you help with a damaged product?

We apologize that you received a damaged item. Please send a photo of the damaged product to with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a…

Where is my return?

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up…

Where is my order?

Once an order is placed, please allow one to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package…

How do I edit or cancel my order?

Once an order is placed we are no longer able to edit or cancel it. The reason for this is not because we are unreasonable, it’s because we oftentimes ship your products out really fast and therefore are not able…

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